COVID-19: The HR Leader’s Guide To Getting Things Done Working Remotely…

by Alan Collins

As the COVID-19 spreads, working from home is the new reality for many folks in HR.

If your employer has unexpectedly shut down, you may feel lost as a Human Resources leader navigating remote work — especially if you’re new to the role — and you have an HR team and clients to manage. 

To help, below is an awesome, quick and dirty one-page guide that what you should do as an HR leader in managing your team,  if you want to be as productive as possible. 

Note:  You can also find more information on working productively from home here.

DOWNLOAD it and KEEP it handy on all your devices (phone, laptop, tablet) so you can refer to it when you need it most.

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CLICK HERE:
DOWNLOAD this “ONE-PAGE GUIDE”

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To squeeze the most juice out this one-page cheat sheet:    

(1) Use it as a reminder of the key points to remember as you navigate working from home.  

(2) Keep it handy on your all devices (phone, laptop, tablet) so you can access it quickly for future reference.

(3) Share it with other colleagues you know who would welcome having this information. 

(4) Use it any way you want!

That said, here a quick recap of the content in this cheat sheet…  

Tip #1:
Ensure your team has needed tools.

Beyond their laptop and mobile phone, suggest to your folks that they have the following:

Tip #2:
Keep them informed & in the loop.

Ensure your team members know what’s going on. To make this happen, you should schedule a daily 30-minute call to kick off the day and/or wrap up the day — or as an alternative, it could occur every few days …but at a minimum once a week.

During this coronavirus period, people are nervous about rumors, how the business is doing, what upper management is thinking, layoffs and other things.  So this means YOU need to stay in the loop on these things as their leader.

This means communicating more, emailing more, texting more.

Tip #3:
Set clear expectations & guidelines.

Don’t be shy about setting availability expectations with your team. Set up work-from-home guidelines, such as emails must be responded to within 24 hours, use text for urgent matters, and no calls between certain hours to make sure teammates are not working 24/7.

This will help the team stay productive.

Tip #4:
Manage
key projects and priorities.

Stay focused and on top of things by scheduling regular individual one-on-one check-ins on assigned high priority projects.

Every single task you give to your team should have a deadline associated with it. Otherwise, procrastination, misunderstandings and delay can take over.

However, make deadlines clear and be reasonable, sensitive and flexible. For example, Don’t expect something tomorrow that you know will take a week to complete.

Tip #5:
Don’t isolate yourself from clients.

Set up video calls with them regarding shared projects.

Also share tips on how you’re each getting on with remote working.

Tip #6:
Be a cheerleader and keep spirits up.

Remember that not everyone actually wants to work from home.

Aside from this virus, working at home can be stressful for some. Isolation, loneliness, childcare issues and distractions are real for many.

The key is to communicate frequently & support those  struggling with remote work.

To help, ensure each team member has everyone’s text & email contact info. Also, make sure they feel comfortable contacting YOU….24/7.

As their leader, listen, hear them out and acknowledge their stress & difficulty…AND embrace your job as the CHEERLEADER for your team.

Tip #7:
Recognize and reward your people.

Make sure they feel valued and appreciated by providing TIMELY thank you’s, acknowledgments and recognition – and later, promotions, bonuses and monetary rewards for great work.

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Got additional thoughts, questions or insights?

Post them in the comments below by clicking HERE.

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Want more tips and strategies for success as a new HR leader? Then check out:  THE NEW HR LEADER’S FIRST 100 DAYS: How To Start Strong, Hit The Ground Running & ACHIEVE SUCCESS FASTER As A New Human Resources Manager, Director and VP.  You can get more details HERE.

About the Author: Alan Collins is Founder of Success in HR, Inc. and the author of a variety of best selling HR books on career advancement including the New HR Leader’s First 100 Days.  He was formerly Vice President – Human Resources at PepsiCo where he led HR initiatives for their Quaker Oats, Gatorade and Tropicana businesses.

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2 Responses to “COVID-19: The HR Leader’s Guide To Getting Things Done Working Remotely…”

  1. Diana Diana Dema Says:

    Thank you, Alan – for your constant care to respond to HR needs as they arise. Very useful advice, for the right people, at the right time! Wish you and your family, good health.

  2. Alan Says:

    Thank you Diana, delighted you find this advice useful. Feel free to share it with others. Stay healthy.

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